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igus® Canada

180 Bass Pro Mills Drive

Concord

Ontario L4K 0G9

+1 (800) 965-2496

+1 905 760-8688

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Next level maintenance ... for the best support, service and supply from igus

igus® takes care of your application! For the first time, superwise combines the first-class igus product service with the latest sensor technology from smart plastics in one cable portfolio

superwise is our smart service that protects you from unexpected failures of your e-chain application. You can now sit back and relax because we take the responsibility of contacting you proactively as soon as the service life of your built-in e-chain system is nearing an end, or an unforeseeable event in the sensor data endangers your production. And should something unforeseen happen on site, the smart plastics components protect your e-chain application and prevent total failure by switching off at lightning speed.

Through the systematic as well as AI-supported evaluation of the customer's application or project data, igus® offers a whole host of advantages with superwise. For example, we can actively inform you about price, delivery time and possible product improvements before an upcoming exchange.

Arrange an individual product presentation

Tech up

Ensure desired overall equipment effectiveness OEE at all times
Optimum transparency across all smart plastics components thanks to a central customer portal with all available machine data

Cost down

Order spare parts, maintenance service or monitoring devices with just one click
Central management of all available smart plastics assets in a single portal

Proof

Numerous proven smart plastics projects as well as ongoing maintenance contracts

Sustainability

Use-based product replacement reduces unnecessary material costs

"What should I consider with respect to maintenance when selecting e-chains®?"

10 tips for a "maintenance-friendly" energy chain

What this means in concrete terms and what designers should bear in mind - this small guidebook will provide you with numerous practical tips and tricks.

For free PDF download

superwise Basic

All system data is displayed and a service life forecast is created based on your information and the well-known algorithms of the tried-and-tested online service life calculator. In good time before the end of the safe operating time of the igus® e-chain system®, the igus® sales department will make you an offer to replace the system!

superwise i.Sense

The smart plastics condition monitoring components reliably prevent total failure caused by broken chains, blockage, or cable damage. In the event of a shutdown, you will be informed immediately by e-mail or SMS, and the igus® sales department will also be notified so that fast deliveries can be arranged if necessary. All reports are saved with measured values in the portal and can be evaluated at a later point in time for diagnostic purposes. In addition to the basic service, the system optionally records a movement profile, allowing for a more precise service life calculation or service planning.

superwise i.Cee

Additional sensors are installed in your system, which determine the actual wear of the e-chain systems® or cables. This status information is available to you 24/7 via the i.Cee portal and enables you to plan long-term maintenance and retrofits. Depending on the i.Cee hardware in use, sensor data can be saved for later evaluation. The i.Cee systems are designed to detect unusual operating conditions at an early stage and to generate preventive information in good time!

Predictive maintenance implemented successfully

i.Cee in practice

Wastewater treatment plants and wastewater operations |
Port and container cranes |
Conveyor and bulk handling

Avoid downtimes, extend service life

i.Cee gives CFL a system service life estimate, taking into account condition monitoring data such as temperature, travel speed, and distance travelled and provides maintenance and inspection instructions.

Société Nationale des Chemins de Fer Luxembourgeois (CFL)

Customer applications worldwide

In international automotive production, the global crane industry, or regional wastewater plants: i.Sense EC.P systems are successfully used wherever maintenance costs are saved and machine downtime prevented:

To the application overview

You determine the manner of data transfer and access

Data transfer within your local corporate network (i.Cee:local) or on a secure cloud (i.Cee:cloud)

i.Cee:local

Your data do not leave your company network at any time, since the i.Cee software communicates only within networks of your choice. Options range from an energy chain within a single machine to a machine park and your own output interface.

i.Cee:cloud

In this internet-based solution, the data take an intermediate stop at the i.Cee.net, a so-called data concentrator. The i.Cee.net is at your location, allowing you to stop or adjust data exchange with the cloud at any time.

Smart machine data acquisition ...

... for predictive maintenance concepts

The i.Cee module can be integrated into predictive maintenance concepts in a number of ways. From preventive service management, which schedules regular maintenance depending on use, to location-independent fault management, which uses various mobile channels to immediately report any unforeseen change. All information is aggregated in a modern dashboard, online or offline in the local network, depending on the customer's requirements.

White paper on optimising overall equipment effectiveness (OEE)

Clarifies the distinction between condition monitoring and predictive maintenance

This free white paper explains:

What igus® condition monitoring (i.Sense) means
What igus® predictive maintenance (i.Cee) means
What technology is behind both systems
What the two systems offer industrial energy supply

Go to free download

More time for your own ideas ...

... thanks to less downtime with igus i.Cee

In automotive production, the line never stops. Collaborating robot arms for assembly and welding are in continuous use, as are all the components that supply them with energy and data. It is in just such environments that intelligent concepts such as predictive maintenance make the most sense. For a new Industry 4.0 project or for efficiency-driven retrofitting, our smart plastics solutions are available as universal modular systems and can be individually adapted to any system.